Personal Assistant Now Available in Rock Suite Platinum

You asked for it, we heard you! Kick it into high gear at the all-inclusive Hard Rock Hotel Cancun and upgrade to the luxury of your own Personal Assistant when you book in our Rock Suite Platinum. With your own Personal Assistant, you can experience a new level of service – Hard Rock style – that surpasses your expectations.

Upon arrival you will be provided with the phone number of your Personal Assistant (available from 7am-11pm) to help orchestrate your stay. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, you can enjoy this perk when booking* in a Rock Suite Platinum.

Along with a Personal Assistant, your upgraded experience also features:

  • Ironing Service (2 items per person/per stay)
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with Reservations (on and off property)
  • Priority Reservations to picks® and mix® Program
  • Access to VIP Pool and Beach Areas

Book now in a Rock Suite Platinum and indulge in this one-of-a-kind, luxury experience.


*Book by December 31, 2016 for travel through April 22, 2017.

This service is not related to Rock Royalty Level.

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